If your Smart TV TCL 55P65US works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.
IMPORTANT: formatting or resetting your TCL 55P65US to its factory state will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this 55P65US, Wi-Fi passwords, Google Play user and web browsing history.
The TCL 55P65US TV will need to be fully configured as when it was turned on for the first time after purchase.
Estimated time: 15 minutes.
Table of Contents:
You will need:
- TV remote
If you don't have a remote you can buy one from this link on Amazon. *
1- First step:
First go to the start menu of your TCL 138.71 cm (55 inches) 4K Ultra HD Smart LED TV 55P65US (Black) (2019 Model) | Built-In Alexa TV, once we have it in front of us we go to the settings, it is the gear wheel icon in the upper right part of the screen of your TCL 138.71 cm (55 inches) 4K Ultra HD Smart LED TV 55P65US (Black) (2019 Model) | Built-In Alexa:
2- Second step:
We navigate through the menu of the 55P65US TV until we find the section called "Storage and reset", press to access the storage settings and factory restore.
3- Third step:
Once inside the TCL 55P65US Storage and reset settings, we look for the "Factory data reset" section with our remote or cursor and click on it.
4- Four step:
A confirmation message will appear on the screen of the TCL 55P65US indicating that all the information on the television 55P65US will be deleted, including the settings, the downloaded applications and the link with your Google account (the Google account is not deleted, only unlinked from the TV), click on "Factory data reset" again, if you have decided not to continue click "Cancel" and no data will be deleted.
5- Fifth step:
A second confirmation message will appear to confirm that you want to restore the TCL 55P65US, from this step you cannot go back, all apps and settings will be removed from the TV.
Press "Erase everything" to finish and wait a few seconds for the 55P65US to be completely restored.
If you don't have the TCL 55P65US remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your TCL using the physical buttons on the back, bottom, or side of the TV.
1- First of all, we locate the power, volume up and volume down buttons of the TCL 55P65US.
They must be located on the back of the TV, on its right side or at the bottom of the TCL screen.
2- Next we disconnect the TCL 55P65US from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.
3- We press the power and volume down buttons of the TCL 55P65US at the same time, we keep them pressed and we connect the TCL television to the electrical current.
4- We hold down the power and volume down buttons without releasing them at any time until we see the TCL logo or the Android TV logo.
The moment we see the logo we can release the buttons.
5- The TCL 55P65US TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored we will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.
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About the device:
The TCL 55P65US it is a television with the Android operating system, an aspect ratio of 0,67292, a refresh rate of 60 Hz, 3 HDMI ports, 2 USB ports, a screen resolution of 4K UHD pixels, a screen diagonal of 55 inch cm, Wi-Fi, dimensions of 0 cm width, 0 cm height and 0 cm depth.
* Some of the links in this article are affiliates, which means that when you buy one of those products we will receive a small commission that will allow us to continue offering quality and updated content, and it will not cost you anything since you will continue paying the same price.