Factory reset Samsung Q64T

Factory reset Samsung Q64T

How to reset or hard reset an Samsung Series 6 Q64T 109.2 cm (43") 4K Ultra HD Smart TV Wi-Fi Black

Restore from the options of Samsung Q64T

If your Smart TV Samsung Q64T works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.

IMPORTANT: formatting or resetting your Samsung Q64T to its factory state it will delete all the personalized settings of the TV such as the tuned channels and their order, names of inputs, applications that have been installed, passwords of the accounts linked to this Q64T, Wi-Fi passwords, usuario de Samsung y Smart Hub y el historial de navegaciĆ³n web.

The Samsung Q64T TV will need to be fully configured as when it was turned on for the first time after purchase.

Estimated time: 15 minutes.


Table of Contents:


You will need:

- TV remote

If you don't have a remote you can buy one from this link on Amazon. *

Models from 2018:

1- First step:

First go to the home menu of your Samsung Series 6 Q64T 109.2 cm (43") 4K Ultra HD Smart TV Wi-Fi Black TV by pressing the "Menu" or "Home" button on the remote control or remote control of the Smart TV, it is the button with the image of a house.

Samsung remote control 2018-present

2- Second step:

Using the directional buttons on the remote control, navigate through the home menu of Q64T until you find the section called "Settings", it is the option with the icon of a gear or cogwheel.

Press the center button on the remote control to open the TV settings.

SmartHub settings menu

3- Third step:

With the directional buttons of your remote control, scroll down the Q64T menu to the section called "General", this is the option with an icon of a wrench.

Reset menu SmartHub

4- Four step:

Using the directional buttons on the Samsung Q64T remote control, scroll down the menu that appears on the screen to the section called "Reset" and press the enter button (the button located in the center of the steering wheel).

PIN code SmartHub

5- Fifth step:

A window will appear asking for the PIN code. If you have never changed the Samsung Q64T PIN code, enter 0000 which is the default PIN code for all Samsung televisions.

Reset confirm SmartHub

6- Sixth step:

A confirmation message will appear on the Samsung Q64T screen indicating that all the information on the Q64T TV will be erased, including the settings, installed applications except the network settings.

Press Yes to confirm the TV reset.

Reset process SmartHub

7- Seventh step:

Wait a few minutes for the hard reset of the Samsung Q64T to complete, do not touch any button on the remote control or turn off or unplug the TV until it is finished.

Setup SmartHub

8- Eighth step:

Once the data deletion process is completed from the Samsung Q64T and the factory settings have been restored, the TV will restart automatically and the initial setup menu will appear.

messages.step8_smarthub_reset_alt

Restore Samsung Q64T without the remote control

If you don't have the Samsung Q64T remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Samsung using the physical buttons on the back, bottom, or side of the TV.

1- First of all, we locate the power, volume up and volume down buttons of the Samsung Q64T.

They must be located on the back of the TV, on its right side or at the bottom of the Samsung screen.

2- Next we disconnect the Samsung Q64T from the electrical current, unplug it or turn off the switch of the strip where it is connected to leave it without electricity.

3- Hold down the power button on the Samsung Q64T for about 15 seconds and release the button again.

4- Reconnect the Samsung Q64T TV to power and press the power button.

5- The Samsung Q64T TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored we will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.

Has it been useful?

About the device:

The Samsung Q64T it is a television with the Tizen operating system, 3 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 109.2 cm, Bluetooth, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.

Release date: 2020-05-07.

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