If your Smart TV Philips 65PUS7855/12 works very slow, it hangs, or you have a full memory and you want to erase everything, or you want to sell it or give it away and you want nobody to be able to access your history and passwords you can do a factory reset or format so that it returns to be like the first day.
IMPORTANT: resetting your Philips 65PUS7855/12 to its factory state or formatting will eliminate all the personalized settings of the television such as the tuned channels and their order, input names, applications that have been installed, passwords of the accounts linked to this 65PUS7855/12, Wi-Fi passwords, user from LG Store and web browsing history.
The Philips 65PUS7855/12 TV will need to be fully configured as when it was turned on for the first time after purchase.
Estimated time: 15 minutes.
Table of Contents:
You will need:
- TV remote
If you don't have a remote you can buy one from this link on Amazon. *
1- First step:
First go to the settings menu of your TV Philips 65PUS7855/12, To do this, on your remote press the settings key, it is the button with the drawing of a cogwheel, if your remote control does not have this button press the Home button, it is the button in the upper right part of the remote control with a drawing of a house.
If you do not have either of these two buttons, look for the button called "SETTINGS"
2- Second step:
Depending on the version of the Web OS operating system, a side icon bar may appear on the right or left, if so, we navigate through the 65PUS7855/12 TV menu with the directional keys on the remote control until we find the section called "All the configuration "or" Advanced Options "is about the icon with the three vertical dots, if this vertical list of icons does not appear, you must click on the gear icon in the upper right part of the screen, press to access the settings.
3- Third step:
Once inside the Philips 65PUS7855/12 settings, we look for the "General" section with our remote control or cursor and click on it.
4- Four step:
Using the directional buttons of the Philips 65PUS7855/12 remote control, we go down through the "General" menu until we find the section called "Restore to initial settings" and press the "OK" button or central button of the remote control to continue.
5- Fifth step:
In the event that you have a password, a message will appear on the screen of the Philips 65PUS7855/12 requesting the password, in that case we enter
All the information of the TV 65PUS7855/12 including settings, downloaded applications and linking with your LG account (LG account is not deleted, only unlinked from the TV) will be deleted from the TV so we must be sure to continue, a message will appear. confirmation message press "Confirm" or "OK" to accept, if you have decided not to continue press "Cancel" and no data will be deleted.
If you don't have the Philips 65PUS7855/12 remote control, your TV has entered a reboot loop or is unresponsive, you can factory reset your Philips using the physical buttons on the back, bottom, or side of the TV.
1- First of all, we locate the power, volume up and volume down buttons of the Philips 65PUS7855/12.
They must be located on the back of the TV, on its right side or at the bottom of the Philips screen.
2- Press and hold the power button on the Philips 65PUS7855/12 for 5-10 seconds until you see the screen turn off and the LG logo appear.<br /><br />We release the button.
3- The Philips 65PUS7855/12 TV will restart and it will take a few minutes or seconds to restore to factory settings, once restored we will have to reconfigure it, choosing the language, internet connection, tuning channels, installing applications or configuring Bluetooth devices.
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About the device:
The Philips 65PUS7855/12 it is a television with the Web OS operating system, an aspect ratio of 16:9, 3 HDMI ports, 2 USB ports, a screen resolution of 3840 x 2160 pixels, a screen diagonal of 165.1 cm, Wi-Fi, Ethernet port (RJ45), dimensions of 0 cm width, 0 cm height and 0 cm depth.
* Some of the links in this article are affiliates, which means that when you buy one of those products we will receive a small commission that will allow us to continue offering quality and updated content, and it will not cost you anything since you will continue paying the same price.